5 Questions to Ask Before Hiring a Professional Tile Cleaning Service

So, you’ve decided to have your floors tile and grout professionally cleaned, but how do you know who is the right company to hire? Here are the top five questions you should be asking your tile cleaning service before hiring them.

1. What experience do you have?

For basically any contractor hire, this is an important question to ask. You need to ensure that the company that you hire has the right amount of experience, training and skills to do the job with excellence. If they use the wrong equipment or product they can seriously damage your floors, so you need to make sure that they know what they’re doing, and have successfully done it many times before.

2. What method do you use?

It’s not prying or rude to ask your tile cleaning service what method they would use to clean your flooring. You spent a lot of money and time on your floors, you don’t want to waste that by having a cleaning service maintenance them incorrectly.

3. Do you guarantee your work?

This is another important question, because should the job not be completed to your satisfaction you are going to want to know that they will come back and fix it. A guaranteed job will ensure that they are held accountable as well as have confidence in themselves to deliver a quality job and service.

4. What are your work practices?

By this, we mean ask them how they go about ensuring care is given to the rest of your home while they are performing the cleaning service. This includes, how they will protect any surrounding carpets, furniture, wall corners, baseboards and cabinetry. You don’t want to end up with a beautifully finished tile and a damaged surrounding home.

5. Contract

You need to ask them about anything and everything on their quote or contract that you don’t understand. It’s your money and home, don’t be afraid to speak up. If it’s simply worded and you feel like there are things missing mention them. If it is complex and wordy and you just don’t understand it, make sure you get a clear explanation (in writing!).

Parklane Tile and Grout Cleaning is a family owned and operated company that was founded on the Gold Coast over 10 years ago. We use the latest in truck mounted high-pressure steam and recapture technology along with the latest cleaning and sealing systems to make floors like new again.

We are one of the most experienced tile and grout cleaning companies operating on the Gold Coast, and we pride ourselves on our quality of work and professionalism. We specialise in all residential tiled floor cleaning, outdoor pool areas and driveways. No matter the tile, we can clean it, seal it and make it last longer.